FAQ

Wash and Care Instruction FAQ

• Can I make alterations to my Chef Uniform Store clothing?

  No

• How do I wash my Chef Uniform Store clothing?

  Machine wash in Normal water with like colors. We do not recommend bleach. Bleach greatly reduces the life expectancy of garments. Tumble dry   on LOW and remove promptly. Damages resulting from improper care render the garment non-refundable.

• Can I Dry Clean my Chef Uniform Store clothing?

 No, please do not dry clean. The processes used to dry clean clothing, greatly reduces the lifespan of each article. Damages resulting from  improper care render the garment non-refundable.

General and Shipping FAQ

• Credit Card Security: Is your site secure?

Shopping at our site is safe, we guarantee it. All orders on our site are processed on our secure server. All credit card information is encrypted and protected. To check that your transaction is secure, look for the unbroken key or closed padlock icon in the corner of your browser screen when entering your credit card information. If you would prefer not to place your order online, please email us at info@chefuniformstore.com One of our customer service representatives will be happy to assist you.

• How do I process an RO / Return Order number?

 All returns and exchanges require a Return Order Number (RON). Please contact us at info@chefuniformstore.com for your RON.

• How do I return an item? How do I exchange an item? What are the fees?

Your satisfaction is important to us. Returns or exchanges will be accepted within 4 weeks of receiving your return order. All custom orders and laundered merchandise are non- returnable. Customers are responsible for return shipping charges. All returns and exchanges require a Return Order Number (RON). Please contact us at info@chefuniformstore.com for your RON.

• Can I have my logo embroidered?

 Custom logos may be embroidered on most Chef uniform store merchandise. Check the Embroidery tab on each products for costs.

International Orders FAQ

• My bill to/ship to country is not listed when I check out?

If our country is not listed, please contact our customer service department at info@chefuniformstore.com. We may require a wire transfer as payment for your international order.

• International Orders: Duties, Taxes, Fees?

The customer is responsible for all additional duties, taxes, and other applicable fees on international orders. For more information, please contact our customer service department iinfo@chefuniformstore.com